![]() ![]() The USM can also adapt to different accents and dialects, making it a versatile tool for speech recognition applications.Īccording to company officials, the USM uses a self-supervised learning approach, which allows the model to learn from unlabeled data, making it more efficient than traditional supervised learning models that require a large amount of labeled data. The model is capable of understanding and transcribing speech in more than 2,000 languages and can be trained using data from any language. Google researchers have developed a new universal speech model (USM) that has achieved state-of-the-art performance on multiple speech recognition benchmarks. Google Universal Speech Model (USM) for AI Language Microsoft plans to roll out Dynamics 365 Copilot to more businesses in the coming months. Copilot can also assist businesses in identifying patterns in customer inquiries, enabling them to proactively address potential issues. ![]() The tool can be integrated into various communication channels, including websites, mobile apps and messaging platforms, providing customers with support across multiple touchpoints. On March 6, Microsoft unveiled a series of AI product updates across its business applications portfolio, including the launch of the new Microsoft Dynamics 365 Copilot - providing interactive, AI-powered assistance across business functions.Īccording to company officials, Dynamics 365 Copilot is an AI-powered assistant that provides personalized support to customers, helping businesses to enhance their customer engagement and satisfaction, using natural language processing and machine learning capabilities to understand customers' needs and provide appropriate solutions. And a battle began brewing in the smart CRM arena with HubSpot announcing the release of ChatSpot.ai and the very next day, Salesforce introduced Einstein GPT, both powered by ChatGPT and each a new generative AI CRM technology set to compete in the smart CRM space. It’s been an exciting week in AI as OpenAI released developer APIs for ChatGPT and Whisper AI models, giving developers the ability integrate OpenAI's advanced tech into their own applications.
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